Delivery Information

Our deliveries are outsourced to an expedited delivery service providing a consistently fast and efficient service. All of our consignments are traceable from source to destination and for security purposes require a signature upon delivery - this guarantees the secure delivery and safe passage of your items.

United Kingdom deliveries

We offer secure delivery as standard on our deliveries to England, Scotland & Wales (unless otherwise stated below). Our shopping basket defaults to United Kingdom delivery. If you require an alternative shipping location simply change the delivery option as required. The shipping cost will be automatically calculated to reflect the weight and location of your consignment.

Please note that due to courier limitations we are unable to offer a secure delivery service for the whole of the United Kingdom. You may find these exceptions below.

Scottish Highlands & Islands

Scottish Highlands & Islands Delivery Services

Delivery to these areas may incur an additional charge as passed on by our courier company. Additionally, due to the remote nature of the Scottish Highlands & Islands, the increased distances and logistics involved in delivering goods to these areas, the following best delivery services apply.

AreaService Available
AB10 - AB16Next Day
AB21 - AB30Next Day
AB31 - AB56Two Day
DD1 - DD9Next Day
DG1 - DG911:00 AM
EH1 - EH9911:00 AM
FK1 - FK1611:00 AM
FK17 - FK21Two Day
G1 - G8211:00 AM
G83Two Day
G84Next Day
G9011:00 AM
HS1 - HS92-4 Days
IVTwo Day
KA1 - KA2611:00 AM
AreaService Available
KA27 - KA28Two Day
KW0 - KW14Two Day
KW15 - KW172-4 Days
KY1 - KY711:00 AM
KY8 - KY10Next Day
KY11 - KY1311:00 AM
KY14 - KY16Next Day
KY9911:00 AM
ML1 - ML1211:00 AM
PA1 - PA1911:00 AM
PA20 - PA78Two Day
PH1 - PH14Next Day
PH15 - PH99Two Day
TD1 - TD1511:00 AM
ZE2-4 Days

Other areas

Delivery to these areas may incur an additional charge as passed on by our courier company and the following best delivery services apply.

AreaService Available
Northern IrelandTwo Day
Channel IslandsTwo Day
AreaService Available
Isle of ManTwo Day
Isle of WightTwo Day

International deliveries

We try our hardest to provide our customers with the most competitive shipping and handling service regardless of location. Unfortunately this makes our shipping calculations very complicated. If you would like to find out the delivery costs for your location please use our shipping charge calculator built into our shopping basket. Changing the delivery location will calculate an instant delivery charge.

If our shopping basket can not provide a price for your delivery location please call us on 01473 276685 and we will be happy to provide you with a quotation for shipping to your chosen destination.

If you have any further queries with regards to our delivery charges please contact us.

Redelivery

Your delivery may arrive anytime between 7.00AM & 6.00PM, please ensure you are available to receive your delivery as there will be a redelivery charge at our standard delivery rates.

Packaging

Large orders may be palletised for ease of transport and to mitigate any chance of damaging goods. In these events our couriers will be unable to open pallets and transport individual goods due to insurance purposes. Any pallets and packaging will be left with you to recycle or dispose of.

Damaged goods

On receipt of the goods please inspect carefully for damage and advise the carrier's driver accordingly. If you are unable to fully inspect the goods for whatever reason, please sign the consignment note as "unexamined". Should you sign the consignment note as "received in good condition", you may be liable for any damages.

In the unlikely event you receive any damaged goods please advise us via e-mail to sales@solartradesales.co.uk or by telephone on 01473 276685 within 24 hours of receipt, accompanied by photographic evidence of the damaged goods by email.